Our team

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We are committed to finding you the right Support Coordinator for your specific needs and goals. 

Our Support Coordinators are not contractors or subcontractors. They are not a group of individuals. They are a team in the true sense of the word. They come to OnSide with a depth and breadth of experience from NDIS planning, the disability sector, continuous learning, housing, employment, health and all bring their own personal, lived and professional experience to the disability sector.

Meet our team

Mary-Lou

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My last 5 years of an extensive career was working in a Victorian State Government Disability Transition to NDIS program for complex needs customers. My relevant experience has been supporting older carers in the transition of their family members out of their care and I have taught people living with a disability the concepts related to work.

 Facilitating the Specialist Support Coordination response for OnSide customers with multiple sector involvement and or need, allows me to contribute my client centred approach and risk management skills to the Support Coordination program.

DYI projects fill my weekends, and when I don’t have a power drill or a paintbrush in my hand you will find me out walking with the posse of women to debrief our day. I share my life with two adult sons.

Janine

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I have spent the last 38 years working in the Aged and Disability sectors, across all aspects of disability support from attendant care, to managing residential support services. Before joining the OnSide team I worked as a Local Area Coordinator (LAC) engaged in the Outer East where I gained extensive NDIS knowledge.

I am committed to supporting those with a disability and their families and carers to gain a better understanding of the NDIS and my focus is supporting people with a disability to have choice and control in their lives.

I love the beauty of what our amazing country has to offer and enjoy living in a rural setting amongst many and varied critters and creatures. I am passionate about supporting communities where we celebrate each and everyone’s differences.

Tim

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My background is in mental health and I work especially well with individuals who are experiencing psychosocial disorders. I obtained a degree in Psychology and am currently completing post-graduate research. I am also registered with AHPRA as a provisional psychologist.

I like to have a warm and non-judgemental approach to Support Coordination and believe all aspects of your life should be considered when working through your NDIS plan. I chose to be a Support Coordinator to help individuals with NDIS plans work through them in a logical and effective manner and make them feel as comfortable as possible during their time with OnSide.

Outside of work I spend my time reading and writing on issues related to human behaviour and mental health, listening to various forms of music, and travelling.

Jason

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I have worked in the disability sector for over two decades! I began as a Support Worker and eventually became a House Supervisor. After developing my skills as an advocate, I moved into Support Coordination.

As a Support Coordinator I feel there is no problem that can’t be overcome in some capacity. I work closely with customers, helping them to problem solve while at the same time building confidence and strength.

I’m a very creative person by nature and love spending my free time painting miniature model figurines.

Barbara

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I spent the last 25 years in the community and disability services sector.  I have worked alongside people of all ages and backgrounds in diverse areas including early intervention, community health, community projects, and HomeShare. Most recently I have enjoyed teaching the Diploma of Community Services in the VET sector. 

My role as a Support Coordinator with OnSide is an exciting opportunity for me to work alongside our customers so they can achieve the most from their NDIS plan, reaching their goals and living their best lives. I’m so inspired when I see others work toward a vision and use their strengths to achieve a goal.

I have a keen interest in the science of wellbeing and what it can teach us about how to thrive. I love learning! I’m happiest spending time with family, walking in the beautiful Yarra Ranges or mastering something new.

Anthea

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I have worked within the disability sector for the last eight years within respite facilities, 1:1 supports, recreational program manager and most recently Support Coordination within out of home care and foster care. As a Support Coordinator with OnSide, I can assist both our customers and their family or support teams to think big with their NDIS plans. For many customers it is the first time they have been able to drive their own services and choose how those services are delivered. I never tire of seeing the happiness that comes when a customer is in control and achieves their goals.

I share a love of motorbikes with my family and we are always on the lookout for the next bike to rescue and restore. This love of motorbikes sees me watching MotoGP on television or live at Phillip Island when the circuit comes to Australia.

Kerryn

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My journey in the disability sector started over 25 year ago. I have worked in residential, day programs and case management. For the last 10 years I worked in Aged & Disability Services in local govt. and I have a Bachelor of Applied Science – Intellectual Disability Studies. 

I am excited to be working at OnSide where the customer comes first. Working as a Support Coordinator enables me to use my background and skills to support individuals to reach their goals and become the best person they can be. I believe you can be whoever, and whatever you want. 

I am a mother of 2 teenagers, and I love to watch them play their various sports on the weekends. I like to go walking in my local neighbourhood and I have recently returned to studying after many years. I have a sweet tooth and passion for chocolate.

Jessica

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All of my professional life has been engaged within the Allied Health and Disability sector for the last 4 years. Initially trained in Speech Therapy, more recently I’ve been building on my NDIS knowledge and skills as a Support Coordinator. Nothing makes me happier than supporting and empowering my customers in all aspects of their life.

Together with the team at OnSide I have the opportunity to continue to deliver quality and effective support to NDIS Participants and their families. Ensuring that everyone I work with receives an individualised level of support to enable the best outcomes, for them. I am a strong believer in the power of positivity and a quote that I live by is: “Open your heart and soul to the world, listen to the stories of people who have struggled and know that you have the power to make their life better.”

Matt

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Over the last decade I have worked in a range of disability and community services roles, most recently coming from the National Disability Insurance Agency (NDIA) as a Planner. I am a very people-oriented person. I love getting to know our customers as well as their family members and support network.

I joined OnSide because we are a truly independent Support Coordination organisation, which means the people we support are our priority.

I enjoy cooking a wide range of dishes from sweet to savoury, although my wife is undoubtedly the best cook in our household!

Jess

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Having worked in the Community Services sector within Disability, Women’s and Children’s Homelessness Services and Community Development Initiatives I have gained an understanding of the importance of individuality and the necessity of there not being a ‘one-size’ fits all approach. I am lucky to say that I love my career choice and I am delighted to be able to work within a framework that encourages diversity and compassion.

My role as a Support Coordinator is based on the foundation of supporting the people I work with to achieve their goals in a meaningful way that empowers them to see their own potential. Experience from working with vulnerable communities and individuals means that I am able to holistically unpin what isn’t working and develop strategies to implement positive change.

In my spare time, I like to practice yoga and pilates, roller skate and spend time in nature.

Lita

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I started as a Support Worker in 1999 working in accommodation, recreation and adult day services; whilst I completed a Bachelor in Applied Science (Disability). I loved being a Case Manager for many years and when the NDIS started I first worked in recruiting and managing support workers.

I really appreciate hearing what people want to achieve and explore, and I like to think ‘outside the box’ to bring your ideas to life. I truly believe OnSide is the team to work with to make the positivity grow.

I love nature and outdoor activities. Rock climbing is my favourite pursuit at the moment, whilst at the same time cycling and hiking get a lot of my attention too…then I like to take some time out st at the cinema or in my hammock!

Amanda

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I am a teacher originally by training before I completed post graduate qualifications in Rehabilitation and Special Education. I have worked in the health, disability and aged care fields for the past 28 years.

I am so excited to be part of the OnSide team, who values and respects the individual first and foremost. I am passionate about supporting a person to have choice and control over what they feel is important for their life.

I have always accepted people for the individual’s they are. I love engaging with people and have always been involved in community recreation groups whether enjoying cycling, hiking, running or theatre together.

Sonia

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I have been working with people with a disability to achieve their goals in a variety of ways over the past 30 years. Roles include direct care both in home and in the community, management of day service programs and individualised support programs always assisting people to achieve.

Support Coordination allows me to continue to assist people to achieve and therefore overcome any negative perceptions that occur within our community of people living with a disability.

Adam

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I have nearly 20 years of experience working in the disability sector including supported accommodation, children’s respite, day services and Support Coordination. I love that through my work with OnSide I am able to facilitate a holistic approach to a person’s goals and aspirations. I am an active listener who is passionate about the rights of those with a disability.

In my spare time you’ll find me in my garden working on my veggie patch or reading. I’m particularly partial to a good science fiction or fantasy novel. I also love spending time with my family. I have a beautiful wife, two teenage boys and a much loved dog ‘Dasher’. Oh, and I am passionate about Aussie Rules and Football. Go Bombers and Melbourne City!

Shaunee

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I have worked within the disability and mental health sectors for the past eight years and am passionate about assisting people to make positive changes in their lives.

Prior to my role as a Support Coordinator, I was working as a Local Area Coordinator during the rollout of the NDIS and was at the forefront of many exciting changes such a huge reform brings.

I am dedicated to providing a person centred approach for NDIS participants and work to achieve the best possible outcomes for them and those who support them.

In my spare time I enjoy connecting with my family and friends, doing some creative writing and exploring new restaurants.

Catherine

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I have developed my understanding in the Local Area Coordinator role since the NDIS first rolled out in the Bayside Peninsula local government areas. As an experienced professional and have helped many people navigate different government systems over many years.

I am committed to supporting people with a disability, their families and their carers, to develop a strong understanding of the NDIS and empowering them to live a full life.

When I am not at work, I enjoy spending time with my family, getting outdoors or watching the latest movie.

Tracey

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My pathway to Onside has included working in a range of roles within the Hospitality Sector,  Business Development and Training and Assessment. I am also a keen Community volunteer.

I highly value Community engagement and the connectedness this brings to our overall wellbeing. With a Customer focus, I believe in the importance of choice & control in NDIS Support Coordination.

Being passionate about the development and success of individuals, I walk side by side with customers on their journey towards  their goals they desire to achieve, the life that they  want to live and being the person they wish to be.

In my spare time I enjoy cooking and socialising with family & friends.

You will also find me exploring the Countryside, on walks with my Dog around the neighbourhood, and occasionally  taking some time for quiet meditation.

Jen

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My professional experience have included roles within Tourism, Media and Hospitality industries, always with a slant towards inclusion and diversity. My time, more recently, in the Disability sector has centred around employment from both the job seeker and employer’s perspective. Most of my time was spent developing strategies to allow job seekers and employers to make meaningful matches in a sustainable way.

I love working with and empowering people with disabilities to become financially independent and support them in bringing their choices to life. I think this first about building good rapport and confidence with the people I work with. Build abilities and sharing my experiences with a variety of tools and resources that will allow achievement of personal goals.

My favourite book is “Who moved my cheese? An Amazing Way to Deal with Change in your Work and Life”. It’s about how we adapt to our environment and seek happiness and success. Something I continue to work on every single day.

Natasha

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Throughout my time working across many parts of the human services sector, I’ve always had a focus on establishing solid relationships with individuals and their care teams.  Including providers, stakeholders and local agencies.

I am driven to support others overcome personal obstacles and work alongside individuals for best outcomes.  I have been in the disability field for 18 years with the last 6 years in Residential accommodation Management, with a focus on Autism and positive support practices.

Working at OnSide allows me to actively engage with customers helping them achieve best outcomes for their life.

I adore animals, especially dogs. I have two rescue Koolies; one is blind and the other is deaf. They give me joy and laughter daily.

Wendy

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I have 10 years background working in the Mental Health sector and more recently getting to know people on the autism spectrum by getting to know their unique strengths and interests. My work also, at times, included engaging with people who were aged, frail and those with disabilities. Following on from this, I became a Local Area Coordinator where I gained an extensive knowledge and understanding of the NDIS.

I am passionate about supporting NDIS participants on their journey of achieving their goals and having positive outcomes. I am committed to assisting family, carers and individuals to gain maximum supports from their NDIS package.

I am a caring and compassionate person who enjoys spending time with my family. I spend a lot of my free time reading and I enjoy traveling to new places.

Leigh

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My professional experience before joining the OnSide team was as a Naturopath and Doula; both gave me valuable insight into appreciating people as individuals and that everyone has their own unique story.  I am passionate about sharing meaningful connections with people I meet and love immersing myself within my local community.

I believe passionately about an inclusive society for all, and continue to be empowered as I support many people with their access to so many great services and activities, as they expand their life choices, new networks and friendships in their communities.

In my spare time, I love experimenting with a new recipe in the kitchen or getting my hands dirty in the garden, and when I’m not doing this, you will find me at the yoga studio or learning AUSLAN.

Sue

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I have worked in the Aged, Disability and Community sector for the past 40 years. This includes aspects across all areas of the disability sector from direct care to managing supports. I started my NDIS journey as a Local Area Coordinator, where I gained NDIS knowledge from pre planning through to implementing and building NDIS plans.

As a Support Coordinator I am committed to supporting NDIS participants, families and carers through their NDIS journey, giving them choice and control to achieve their goals.

I enjoy going to the beach, as well as getting away camping each year on the NSW North Coast. I like to spend time with my family and friends and enjoy getting together for barbecues.

Foram

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I have a Bachelors in Psychology and Masters in Social Work. My studies allowed me to gain experience in diverse fields and reflect on where my true passions lie. This is what led me to follow my interests and become a Support Coordinator at OnSide.  

As a member of the OnSide team, I know we can make a huge difference by walking along side our customers through the choices available and supporting them through the decisions they make. At OnSide, we all share a common goal to provide support for customers in order to achieve outcomes. OnSide has given me a platform to pursue my passions and use my skills to support people right across the disability sector. 

I am a very friendly person with a huge interest in adventure sports and exploring new places. Outside of work, I love to visit new cafes and restaurants as well as attend concerts, footy and theme parks.

Lori

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Through my work-roles and volunteer positions, I have had experience working in teams to deliver a high standard of care and achieve our common goals. I’m very excited for my next chapter in the disability sector.

I am very passionate about supporting customers achieve their specific goals. I’m grateful to be a part of a team that shares this passion, and look forward to learning as much as I can about the NDIS from my colleagues and the wider disability community.

I love being outdoors, playing sports with friends and playing guitar. My latest goals are to read more novels and learn Italian!

Kollen

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A highlight career was starting a school in remote Western Australia for youth from the neighboring Indigenous communities. We learnt ‘on country’ with a key focus on engaging individuals to reach their specific goals. Seeing the success of empowerment through individualised goals setting lead me to be involved with the NDIS and supporting people with their plans to enable their desired outcomes.

I am focused on providing independent Support Coordination, bringing value from strong connections with local service providers whilst honoring individual’s choice and control. Together with the OnSide team I strive to build efficiency into everything we do.

My favorite way to start a day is with a run, come rain, hail or shine and love nothing more than to finish the day sharing dinner and our highlights from the day with my young family. Two simple and profound words I recall strongly from childhood are those from my grandfather, saying we are all ‘differently abled’.

Doerte

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For the last ten years I have worked in community services as a Drug and Alcohol/Mental health case worker and disability support worker. This led to employment as a Local Area Coordinator (LAC) with an NDIA partner in the Yarra Ranges where I had the opportunity to be involved in the entire NDIS planning process, from pre-planning to building plans for NDIS participants.

I am very passionate about supporting people and the Support Coordinator role at OnSide allows me to combine this with my in-depth knowledge of the NDIS to achieve the best possible outcome for our participants.

I live in the Yarra Valley with my dog and my two alpacas and I love going for long runs or hikes with my dog, cycling, gardening and anything DIY.

Fleur

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Most of my working life has been in the sports industry. I have had some amazing experiences such as working at the Sydney Olympics and have met some inspiring people. A few years ago I decided I needed a career change and switched gears to become a Local Area Coordinator in working along Planners at the NDIS. More recently, I joined the OnSide team as a Support Coordinator where I hope to make a valuable contribution to the community. In my role I am able to support and assist our customers to become more independent and confident in their own abilities.

I love that each day is different and that I am constantly being challenged to learn something new. I am really motivated by seeing my customers live their best life and achieve their dreams, whatever they may be.

My biggest claim to fame is that I once won a new car from Take 5 magazine! When I am not at work, you will find me out in the garden or renovating my house. I also like to laze by the pool, enjoy a BBQ with my friends and family, and host dinner parties.

Fiona

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I have over 18 years in the Social Welfare Sector and have worked in various roles within Government and Non-Government agencies, predominately in case management and child protection. During this time, I have gained an understanding of how important it is to listen to people’s stories, the uniqueness of where they have been and where they want to go.
I enjoy working within a person-centric framework and utilising a strength-based process that supports clients to make informed decisions about their own lives. Support Coordination with OnSide is exactly that – the focus is on the customer and assisting to navigate the NDIS, while acknowledging the customer is the expert in their own life.
I love being on the water, sailing in our yacht or having sand between my toes. Connecting with nature and being close to the ocean is my happy place!

Thao

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My journey into the disability world began with the completion of a Masters in Social Work. Since then I’ve gained incredible career experience and knowledge at leading not-for-profit organisations working within a multidisciplinary care team to provide support to people experiencing moderate to severe mental health issues.

I am very driven to connect and get to know people, to listen to their story and provide support along their NDIS journey. Especially working with people living with mental illness to see that they too obtain choice and control when planning and navigating the NDIS and their supports.

I bring a very positive attitude to my responsibilities as a Support Coordinator and an optimistic outlook. In my personal time, I enjoy engaging in my passion for photography in its many forms, trying different types of tea and caring for my dogs.

Helen

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I have been working in the disability sector since 2011. I have had the opportunity to work in a range of positions including direct care, administrative roles and service management. I have always been passionate about the rights of people with disabilities.

I am very excited to be working as a Support Coordinator during this period of change as the NDIS provides greater choice for people with disability. I am proud to be a part of the OnSide team dedicated to enabling outcomes by linking customers to the best connections.

Outside of work, I enjoy watching movies, having adventures with my family and my dog. I am not a good cook but always keen to learn new recipes. I am always looking to learn new things and I have just started to learn how to play a guitar.

Caitlyn

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I have been working in the disability services sector for eight years, originally as a disability support worker within day services and residential services. With an academic background from my studies of a Bachelor of Applied Science, a move to being a Support Coordinator has proven to be my best yet, as there is such great alignment with who I am.

I am committed to supporting people and their families to navigate and understand the NDIS system. I bring a person centred approach to my work alongside a drive to assist our customers to reach their goals and achieve the best possible outcomes in life. Out of work I can often be found in the pilates studio or on the netball court and love spending my weekends discovering new places, cafes and restaurants or relaxing with a good book.

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