Blog

Home » Blog

Two women wearing pink prepare hot drinks together in a kitchen.

You Don’t Have to do Support Coordination Alone

When you’ve coordinated a loved one’s supports for years, sharing that responsibility can feel like a big step. Find out how OnSide’s Support Coordinators can work alongside you, build

A group of four women sitting together and chatting in a colourful community setting, including a young woman with disability seated between the group.

Community Connections Through NDIS Support Coordination

Community connections through NDIS Support Coordination can open the door to new interests, friendships and opportunities. Learn how local knowledge can support you to participate, contribute and feel more

NDIS Support Coordination Reforms: Building a Stronger Future

Quality NDIS Support Coordination goes beyond managing funding. It connects each participant’s plan with meaningful goals, informed choices, and lasting outcomes.

Four OnSide team members collaborate around a meeting table with laptops, discussing work in a bright office. A plant, takeaway coffee cup, and Aboriginal artwork on a green wall create a welcoming workspace.

Quality NDIS Support Coordination: Beyond the Plan

Quality NDIS Support Coordination goes beyond managing funding. It connects each participant’s plan with meaningful goals, informed choices, and lasting outcomes.

A support worker guides a woman as they create a clay artwork together at a table. The pair are focused on shaping and decorating the clay in a warm, creative indoor setting with art and plants in the background.

The Client Journey in NDIS Support Coordination

Understanding the NDIS client journey helps create more responsive, person-centred support that adapts to changing participant needs over time.

A group of adults sit in rows at an indoor event, listening attentively. In the foreground, a woman in a light blue shirt sits side-on with hands folded, while others around her face forward toward a speaker off-camera.

Growing Together as Professionals: How Team Structure Strengthens NDIS Support Coordination

OnSide’s NDIS support coordination team structure delivers consistent, high-quality outcomes through collaboration, reflection, and shared expertise.

Person wearing headphones using a tablet in a workplace setting.

Dignity of Risk in NDIS Support Coordination: Balancing Safety and Choice

Dignity of risk in NDIS Support Coordination means supporting people to make informed choices, take chances, and build confidence through real-life experience.

An OnSide client smiling alongside a support person, sharing a positive moment of connection and encouragement.

NDIS Plan Review Preparation: Why Good Coordination Starts Long Before the Review

NDIS Plan Review preparation starts long before the meeting, with consistent documentation, clear goals, and coordinated support throughout the year.

A group of OnSide Support Coordinators playing a team building game, holding hands.

An NDIS Review That’s Building on What Works

The NDIS doesn’t need a rebuild—it needs trust. At OnSide, we’ve seen how clear budgets, choice and Support Coordination open doors for people with disability every day.

Navigating Your NDIS Budget: What’s Changing and What to Know

The NDIS is updating how budgets and funding work, giving participants more flexibility and control. Learn about the new needs based budget approach, funding periods, and tips to make

Two women working side by side in an office.

Creating an Inclusive Workplace: Ensuring Your Organisation Embraces Diversity

In the evolving landscape of workplace culture, fostering an inclusive workplace is not just a commendable goal; it is a necessity.

A young man and woman sit at a kitchen table, each holding a cup of tea. With smiles on their faces, they clink their mugs together in a cheerful "cheers" gesture. A cupcake rests on the table between them.

The Role of Supported Housing in Empowering Individuals with Disabilities

Discover the vital role of supported housing in empowering individuals with disabilities. Learn about different types, benefits, and how to access supported housing options through the NDIS.

Two young people it at an outdoor table with trees in the background. One is holding up a tablet and they are both looking at it.

Exploring NDIS Assistive Technology Options: Enhancing Independence and Quality of Life

Explore the world of NDIS assistive technology, including innovative devices, communication aids, and home modifications. Learn how these supports can empower you to live life to the fullest.

A women with a limb difference is sitting at a cafe with an iced coffee and a note book in front of her. She is looking out the window. She is holding a green pen between her arms.

Support Coordination Hours: How Much is Enough for You?

Discover how many hours of Support Coordination are right for you in navigating the NDIS. Understand the benefits of different levels of support to make the most of your

The Carers Place and Ablelink brands set to retire

At OnSide we are dedicated to providing exceptional Support Coordination services under the NDIS. We recognise the importance of quality, culture, and scale as we focus on preparing for

A young women sits on the couch wearing orange pants and a yellow knit. She is using a white tablet.

Introducing PACE: A New Resource for NDIS Participants

At OnSide, we’re excited to introduce PACE, a new NDIA system enhancing the NDIS experience. With features like a new participant portal and the ability to endorse preferred providers,

Unlocking Local Health Services with NDIS Support Coordination

Discover how your local Support Coordinator can connect you to vital community and health services beyond NDIS funding.

Women in bed with long brown hair enjoying a morning stretch.

The Essential Role of Support Coordinators in Promoting Safety

Explore the pivotal role Support Coordinators play in ensuring safety for individuals with disabilities, as highlighted by the recent Royal Commission report.

The Carers Place joins Ablelink, OnSide and One Good* Day

The Carers Place has been acquired and will operate under the leadership of Sam Crinall and Kollen Sussman from 11 March 2024, joining a growing group of NDIS services

Two men on the pavement outside a building. One is in a wheelchair and smiling at another kneeling down smiling back. They are dressed in warm clothes. The sun is shining.

Independent Support Coordination: The Essence of Rapport and Connection

Rapport and connection are vital in the NDIS Support Coordination relationship. Explore how OnSide emphasises these elements for effective, personalised support.

Two women sitting at a table inside deep in conversation.

Exploring the Key Capabilities of a Support Coordinator with OnSide

OnSide’s Support Coordinators go beyond traditional roles, championing communication, empathy, humour, and professionalism. Experience the NDIS journey like never before.

Two women supporting a young man with a disability. He is talking to them and they are listening and smiling. He is wearing a yellow jacket and a blue shirt. One women has a green head covering and the other is standing in front of a white board.

The Power of Independent Face to Face Support Coordination in the NDIS Framework

Support Coordination has emerged as an invaluable facet of the NDIS framework. OnSide champions the benefits of face-to-face engagement to enhances the well-being of NDIS participants.

Ablelink joins OnSide

We are pleased to announce that Ablelink will be joining the OnSide family. Ablelink is a highly regarded National Disability Insurance Scheme (NDIS) Support Coordination provider based in VIC.

A young male sitting on the floor leaning against a grey couch holding a guitar. He is wearing a dark grey t-shirt and blue jeans and wears black framed glasses.

Self-Advocacy: Tips and Strategies for Making Your Voice Heard

The journey through NDIS can be complex, but with self-advocacy, you can take charge of your own path.

A young male is sitting in an office at a computer alongside others working at a long desk. He is sitting in a wheelchair and wearing a green t-shirt. He is smiling while working.

NDIS Employment Support: Unlock Your Employment Goals with a Support Coordinator

Learn how NDIS employment support can help you build a fulfilling career. Discover job search strategies and workplace modifications with a Support Coordinator.

Self-Care Matters: Tips and strategies to boost wellbeing

As an NDIS participant, taking care of yourself is super important! Self-care can boost your mood, reduce stress, and increase your overall quality of life.

Two people have their hands on a table in a meeting. One is holding a phone and a pen to a notebook. One has their hands on the table with a phone next to them.

Choosing the Right NDIS Plan Manager: Tips for Finding a Provider That Works for You

Selecting the ideal NDIS Plan Manager is a critical decision on your journey as an NDIS participant. Your Plan Manager will play a vital role in supporting your goals

A man is smiling down at something in front of him. The background is inside a store with shelves stocked with products out of focus. He has Down Syndrome. He is wearing a black polo shirt. He has short brown hair.

The role of Support Coordination in supporting value for money for NDIS participants

Support Coordinators play a pivotal role in ensuring they represent and assist their customers to get the absolute most value out of their NDIS plan.

Image shows a man sitting holding a guitar while he looks at the child in front of him. The child is sitting in a wheelchair and watching his fingers as they stroke the keys. There is a piece of fine-motor toy equipment in front of her on a pouffe.

Children and the NDIS: Benefits of Early Intervention

Discover the benefits of early intervention for children with disabilities through the NDIS with OnSide, who can coordinate supports and services for your child's unique circumstances.

How to ask the NDIS for a Support Coordinator and keep it

Having a supportive and knowledgeable Support Coordinator can make a world of difference in maximising your NDIS plan, by accessing appropriate supports and services for your individual circumstances.

A person is standing next to another person in a wheelchair holding a bowl and spoon. They are talking and smiling at each other.

Transitioning from a Support Worker to a Support Coordinator

Explore the common career transition from a Support Worker to an OnSide Support Coordinator in the context of the NDIS.

Selecting the right Support Coordinator for you!

Choosing the right Support Coordinator is crucial for NDIS participants to achieve their goals and maximize their funding.

A close up image of a female with short blonde hair looking down and smiling.

Preparing for the Festive Season

The festive season can be a complex time for many, but it can also be a time to relax with loved ones and get involved in the holiday spirit.

How to thrive with dedicated NDIS Support Coordination

Despite the many challenges and concerns surrounding the NDIS, there are also incredible benefits happening every day for participants nationwide.

OnSide & The Housing Hub: Better Together

We’re partnering with The Housing Hub to broaden our offering in Support Coordination focused on specialist disability accommodation. See how this collaboration is a win-win for everyone.

Why Feedback is so Valuable

Customer feedback at OnSide is vital to our success. It’s how we connect, grow and learn to make our organisation the best it can be. Learn more.

Virtual Support: OnSide’s answer to Telehealth

Virtual Support is OnSide’s hybrid approach to delivering Support Coordination. Available via text, phone, email or video, it offers more ways to connect.

Preparing For an NDIS Plan Review

NDIS plan review meetings are a great opportunity to see what’s working, what needs to change and how a participant is tracking. Here’s how to prepare.

Why Dedicated Support Coordination is Important

How come some NDIS providers have stopped offering Support Coordination? Find out in this blog where we unpack what’s currently happening in the NDIS.

Specialist Support Coordination at OnSide

People with disabilities who have complexity in their lives require an extra level of service coordination. This is where a Specialist Support Coordinator can make all the difference.

OnSide’s My Support Tool: Building capacity, one plan at a time

The OnSide My Support Tool is a living document designed to support people with disabilities achieve their NDIS plan goals. How? Read on to find out more.

5 Barriers That Young People With a Disability Face

Young people with a disability face many barriers to living life on their own terms. Here are 5 common barriers and what we can do to make things better.

Happy Birthday OnSide!

OnSide has its third birthday in September 2021. What better way to celebrate than to ask our staff and customers to reflect on why they love OnSide.

A woman is passing a man in a wheelchair at the bottom of a staircase

5 Common Barriers For People With A Disability

People with disabilities face barriers everyday which affect how they participate in life. Here are 5 common barriers – some are more subtle than others.

A man in wheelchair holding a cup of coffee is looking down and smiling

OnSide Team’s YPIRAC Success

A small team of Support Coordinators successfully supported 7 customers to move from an aged care facility which was closing to new homes in eight weeks. Learn more.

A women in need of support is in the shower with her hand and head pressed against the glass. The word 'help' is written by finger onto the glass.

Family Violence And Its Effect On Women And Children

In Australia, 1 in 2 women and children with a disability experience family violence – it’s a complex topic but an important one to address in support services.

Independence means more than you think at OnSide

The word ‘independence’ is a term that not everyone understands, especially when it comes to the NDIS and disability support services. It’s an exciting time to work in the

Individuals are crossing the road at Collins St, Melbourne on a dark rainy day

Cities, spaces and places for all

With 1 in 5 Australians having a disability, disabilities either directly or indirectly affect a large portion of the population. However, our environment, particularly in dense cities, can still

A close up of a hand outstretched over a face with a rainbow painted on the palm

Addressing the needs of LGBTQIA+ people with disability

LGBTQIA+ identifying people are present across most, if not all cultural and social groups in Australia. These people and the organisations that advocate for them continually highlight that increased

How an Occupational Therapist Can Support Someone on the Autism Spectrum

Everyone with Autism Spectrum Disorder (ASD) is different. However, there are often similarities that people with ASD may need support with to maximise their ability to live a fulfilling

Young People in Residential Aged Care

Whilst the specific reason for entering aged care varies, a common cause is the lack of other suitable accommodation options that are available. Fortunately, individuals and groups have more

Q&A with Kollen Sussman, Founder of OnSide

Those who know Kollen, either as a Support Coordinator, colleague or friend, understand just how passionate he is about the disability sector, NDIS and OnSide’s mission. We sat down

What Makes a Great Support Coordinator?

The purpose of a Support Coordinator is to facilitate capacity and to assist in the implementation of your NDIS plan. For the duration of the NDIS plan, Support Coordinators

How can I use my NDIS funding?

OnSide specialises in ensuring you are maximising your NDIS funding. We know that allocating funds can be a confusing process, and our role is to streamline the process for

NDIS Resources

Blog

NDIS Resources